Incident management · Early access

When things break.Know what happens next.

On-call, incident response and the work that follows. Transmit is building a clearer way to run the response, with Opsgenie migration at the centre.

In development. Tell us about your team and migration needs.

Response workspace / Concept preview
Investigating SEV 2 · INC-042

Checkout error rate elevated

Incident lead
Alex Morgan
Responding team
Payments
Next update
After rollback verification
  1. 01
    Alert routed

    Payments primary on-call notified.

  2. 02
    Response owned

    Alex acknowledged and opened the incident.

  3. 03
    Next step recorded

    Verify the rollback. Update stakeholders.

Illustrative workflow. This is a product concept, not a live incident.

01 The platform

The page is only the beginning.

Finding the responder is one part of the job. Keeping the response organised, the next action clear and the record useful is the rest. That is the platform we are building.

  1. 01

    Reach the right person

    On-call schedules, ownership and escalation are the foundation. Our focus is getting an actionable alert to the responder who owns it.

  2. 02

    Give the response a home

    One incident record for the owner, severity, decisions and updates. A shared view of what happened and what happens next.

  3. 03

    Carry the learning forward

    A useful timeline, a review and follow-up work. Resolution should leave the next responder better prepared.

02 Opsgenie migration

A deadline is not a migration plan.

Opsgenie ends support on April 5, 2027. Use the time to understand your routing, preserve your coverage and prove the replacement before you switch.

Plan your Opsgenie migration →

Start with what cannot break

  • People and coverage. Teams, schedules, time zones and overrides.
  • Routing and escalation. Who gets paged, when and what happens without an acknowledgement.
  • Integrations and history. Alert sources, payloads, deduplication and records to retain.
  • Cutover and rollback. Test coverage before changing the production path.
Read Atlassian’s retirement notice

03 Built around your response

Choose for the way you work.

Evaluating incident.io or PagerDuty? Bring the same requirements to Transmit: on-call coverage, escalation, response coordination and a migration you can verify.

We are inviting early-access conversations with engineering and operations teams. Share what your current setup gets right, where it gets in the way and what a replacement must prove. Availability, integration support and commercial terms will be discussed before any commitment.

Make the next response clearer.

Send your team size, current platform and target migration date. Let’s start there.

Enquire about early access